Last Updated: September 2026
At SJ Physiotherapy, the privacy of our visitors and patients matters to us. This Privacy Policy explains what information we collect through our website, how we use it and the choices you have.
1. Information We Collect
- Personal Information: Your name, phone number, email address and appointment details when you reach out to us via WhatsApp, phone or a website form.
- Log Data & Analytics: Standard usage data collected through Google Analytics, including approximate location (derived from IP address, which is not stored), browser type, device information and pages visited.
2. How We Use Your Information
- To schedule and manage your physiotherapy appointments.
- To respond to enquiries sent via WhatsApp, phone or our website.
- To understand how visitors use our website and improve the experience over time.
3. Google Analytics & Cookies
We use Google Analytics to understand traffic and how visitors interact with our website. This tool uses cookies to collect anonymous, aggregated usage data. We do not use this analytics data to personally identify you.
4. Data Protection & Security
We take reasonable, industry-standard precautions to protect the personal information you share with us from unauthorized access, disclosure or misuse. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.
5. Third-Party Links
Our website contains links to third-party services such as WhatsApp, Google Maps and our social media pages. We are not responsible for the content or privacy practices of these external platforms and we encourage you to review their respective privacy policies separately.
6. Your Rights
You may contact us at any time to ask what personal information we hold about you, to request a correction or to request that it be deleted, subject to our recordkeeping obligations for appointments already provided.
We do not sell, rent or trade your personal information to third parties for marketing purposes.
7. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please reach us at +91 81226 64485 or info.sjphysiotherapy@gmail.com or message us directly on WhatsApp.
